Special Offers are sold on a ‘first come, first served’ basis and prices will vary over time according to bookings and variations in the level of demand. The level of surcharges or rebates applied accurately reflects changes in fuel costs incurred and forward fuel prices and is audited by Isle of Man Government. Why do I have to give names of everyone travelling on my booking? HOW ARE ANY FUEL SURCHARGES APPLIED?Īll advertised prices or quotes include any fuel surcharges or rebates currently applicable at the time and no further fuel increases or rebates will be applied after a ticket has been purchased.The level of surcharges or rebates incorporated in fares is reviewed and varied every three months and any changes only apply to new bookings. I have lost an item of property after travelling with IOMSPCO, how do I claim this back?Ĭan I sail if I have a medical condition?
Why do I need a password, how do I change it and what happens if I have forgotten it? Why do I need to give a mobile phone number and/ or email address? What luggage restrictions should I expect? What if I take a trailer or caravan in one direction only?Ĭan I stay with my vehicle during passage?Ĭan I bring additional fuel within my vehicle? What if I travel as a foot passenger, but come back with a vehicle? I (or someone in my group) have restricted mobility.
How do I get a refund if I need to cancel a booking and will there be a charge?Ĭan I change my dates once I have booked for any reason?
Can I travel with just a booking reference?ĭo I have to upgrade when making the booking or can it be added at a later stage? What is the latest check-in time for a sailing? What age can a child travel unaccompanied?Ĭan I send a car on your vessels unaccompanied?Ĭan I charge my electric vehicle on board?Īre there charges for payment by debit/credit cards? Will clearing my cookies help me find a cheaper deal?